Refund Policy
Last updated: June 4, 2026
1. Overview
Infinite Ascension offers refunds on all Rune Stone purchases within 14 days of the original transaction date. To request a refund, contact us within that window using the details in Section 3 and we will process it promptly.
2. Payment Processor
Payments are processed by Paddle (paddle.com), who act as the Merchant of Record for all transactions. Paddle handles payment security, currency conversion, and tax compliance on our behalf. Disputes initiated through your bank or card provider (chargebacks) are also managed by Paddle in accordance with their buyer protection policies.
3. How to Request a Refund
To request a refund, contact us within 14 days of your purchase date:
- Message nichozero directly on Discord.
- Open a ticket in our Discord server.
Please include your Discord username and the transaction ID from your Paddle receipt. We aim to respond within 3 business days.
4. Changes to This Policy
We may update this Refund Policy at any time. The current version will always be posted at this URL. Purchases made before any change remain governed by the policy in effect at the time of purchase.